Frequently Asked Questions About Dimple

Dimple currently focuses on personalized school Name Slips, personalized waterproof vinyl stickers, personalized storybooks, and templates and designs. Baby calendars are planned as a future product.

Name Slips · Stickers · Storybooks · Templates

Dimple is primarily designed for parents and families in India looking for personalized products and keepsakes for children.

1. Choose a product or design.
2. Add the required personalization.
3. Generate and review the available preview.
4. Approve when it looks right.
5. Proceed to order.

See How Dimple Works

Dimple currently serves customers in India. Serviceability, shipping charges, free-shipping rules and delivery conditions should be checked in checkout and the Shipping Policy.

Yes. Dimple is designed around preview-before-ordering. Provide the information required for the selected product, generate the available personalized preview and review it before continuing. The exact preview experience can vary by product.

The Dimple flow is designed so the personalized result can be reviewed before you complete the order. Use the current product flow as the source of truth for its exact preview and checkout sequence.

Check the child's name, photograph, class or section where used, selected theme, layout and every other visible customized detail. Do not approve a preview containing information you know is incorrect.

Where the product flow allows editing, update the relevant details and regenerate the preview before checkout. Treat the final approved details as the version you want Dimple to produce.

Contact Dimple as quickly as possible. Whether a change is still possible depends on the production status and current cancellation rules; it cannot be guaranteed after production starts.

The preview shows the design and personalization before ordering, but screens and physical printing can display colour somewhat differently. Delivered personalization should correspond to the approved order details, subject to the product specification and normal display-to-print differences.

Some products use the photograph to create the personalized design or story experience. A photo should only be requested when relevant to the selected product and personalization flow.

Photos are used for purposes described in Dimple's product and privacy processes, including creating personalized previews and fulfilling personalized orders. The Privacy Policy is the complete source of truth.

Dimple does not sell children's photographs or use them for marketing outside the permissions described in its policies. Read the Privacy Policy for the controlling terms.

Yes. Only upload a child's photograph and personal information when authorized. If you are not the child's parent or legal guardian, obtain appropriate permission from the parent or guardian.

Use a clear, sharp, well-lit photograph that is not heavily blurred or obscured. A clear, front-facing photo is usually easier to use when the child's face needs to remain recognizable. Follow product-specific upload guidance.

Dimple Name Slips are personalized school identification labels created for one child and a selected design. Depending on the design, they can include the child's name, photograph, class and other supported school details.

A current Dimple Name Slip sheet contains 25 personalized Name Slips in two sizes: 20 large and 5 small. They are not 25 identical standard-size slips.

• Large: 8.5 × 5 cm
• Small: 5 × 4 cm
• Full sheet: 12 × 18 inches

The live Name Slips page remains the future source of truth.

School belongings provide different amounts of usable space. The larger format provides room for a larger identification layout; the smaller format gives parents a compact option.

Fields depend on the selected design and current personalization flow. Use only information genuinely needed for identification and supported by that design.

No. One sheet is personalized for one child, with the same selected child details and theme across that sheet. Create a separate sheet for another child.

No. They are separate product concepts. Do not transfer the sticker product's vinyl or waterproof properties to Name Slips unless the current Name Slip specification explicitly confirms them.

Dimple creates personalized stickers using a child's photograph and product-supported details. Relevant current Dimple sticker products are vinyl and waterproof.

Yes. Printed is the default selection, and a Digital option is also available. The current Digital price is ₹99. The product page and checkout remain the final commercial source of truth.

Relevant current Dimple sticker products are waterproof. This does not automatically imply other durability or surface claims not stated for the specific product.

Relevant Dimple sticker products use vinyl. Where both verified facts apply, they can accurately be described as waterproof vinyl stickers.

No. Waterproof and dishwasher-safe are separate claims. A product should only be described as dishwasher-safe when that specific use has been separately verified and stated by Dimple.

Do not assume machine-wash suitability from the waterproof claim. Textiles, heat, detergent and repeated wash cycles are separate conditions. Check the live product specification.

Use a Dimple sticker on a water bottle only where the current product information confirms that intended surface or use. Waterproof performance and surface compatibility are separate questions.

No adhesive product should be assumed to perform identically on every surface. Material, texture, curvature and intended use can affect application.

For a verified suitable surface: clean and dry the area, align the sticker, apply it gradually, and smooth outward. Follow more specific Dimple instructions where provided.

It is a children's story in which the child becomes part of the experience through the personalization supported by that title, such as their name and photograph.

Personalization is story-specific. The relevant book page and personalization flow show the information that title requires.

Current Dimple storybooks offer Glossy and Matte finishes. The selected finish updates the price and remains a distinct cart selection.

The live product page and checkout remain the final commercial source of truth.

Dimple's broader approach is preview-before-ordering. Use the individual book flow to see exactly what preview is available for that title.

Story structure and editable elements depend on the individual book. Do not assume the manuscript can be changed unless the book explicitly offers that customization.

Suitability varies by story, theme and language complexity. Use age guidance on the relevant book page rather than treating every storybook as having one universal age range.

Prices depend on the product and format. Current examples from the canonical storefront configuration are Digital stickers at ₹99, Glossy storybooks at ₹1,599, and Matte storybooks at ₹1,799. The live product page and checkout show the final payable amount.

Dimple may run promotions from time to time. Use an active code only when shown as valid and confirm the discount in checkout before payment.

The current checkout and promotion terms determine whether offers can be combined. Do not assume codes stack unless checkout accepts them.

The payment options shown in the current checkout are the source of truth for supported methods.

Yes. Review the product price, shipping, applicable discount and final payable amount in checkout before authorizing payment.

Use the current Shipping Policy and checkout for shipping charges and any free-shipping threshold.

Personalized printed orders require processing after the relevant personalization and approval stage. Use the current Shipping Policy and checkout or order information for the latest expectation.

Do not assume the shipping clock begins when the first preview is generated. Use the current order and Shipping Policy terms.

Use the order or shipping communication provided by Dimple once the order reaches dispatch. If you need help locating an update, contact Dimple with the order information.

Personalized products are made for an individual order, so cancellation conditions can differ from standard products. The current Returns & Cancellation Policy is controlling.

No change-of-mind return is suggested for personalized products. Use the current Returns & Cancellation Policy for complete eligibility conditions.

Contact Dimple within 5 days of delivery with your order details and supporting photos. The policy remains the source of truth for eligibility and remedy.

Contact Dimple with the order details and supporting evidence. The issue will be reviewed under the current Returns & Cancellation Policy.

Once approved and processed, a refund is credited to the original payment method within 5 to 10 days. An approved replacement or exchange is delivered within 7 days after approval, once all required evidence and information have been received.

Check your connection, use a clear supported image, refresh the page, retry the upload and use a current browser. If it continues, contact Dimple and explain the product and step affected.

Check the connection and required fields, then retry. If it continues to fail, contact Dimple rather than placing an order without reviewing the intended result.

No. Correct the available inputs or contact Dimple before approval or payment rather than assuming it will be fixed automatically later.

Dimple is owned and operated by A S VENTURES. Dimple serves customers in India through dimpleit.com. Learn more About Dimple.

Support email: support@dimpleit.com
Alternative email: dimpleeit@gmail.com
Phone / WhatsApp: +91 80043 24032

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